Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" refers to the hoki71 website, mobile applications, and all associated services accessible at hoki71.cam and related domains.
• "User," "You," or "Player" refers to any individual who registers an account and uses hoki71 services.
• "We," "Us," or "hoki71" refers to the company operating the Platform and providing gaming services.
• "Account" refers to the unique user profile created upon registration, which grants access to Platform services.
• "Services" refers to all gaming, betting, and entertainment offerings provided through the Platform, including sports betting, live casino games, slot machines, and other gaming products.
• "Deposit" refers to funds transferred by a User to their hoki71 Account for the purpose of wagering.
• "Withdrawal" refers to funds transferred from a User's hoki71 Account balance to their designated bank account or e-wallet.
• "Bonus" refers to promotional credits, free spins, cashback, or other promotional offers provided by hoki71 to Users, subject to specific terms and wagering requirements.

2. Eligibility and Account Registration

2.1 Age and Legal Capacity

To register and use hoki71 services, you must meet the following eligibility requirements:

• You must be at least 21 years of age, which is the legal gambling age in Indonesia.
• You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You must not be legally prohibited from participating in online gambling activities.
• You must not be registered with any gambling self-exclusion program or voluntary exclusion list.

2.2 Geographic Restrictions

hoki71 services are available to residents of Indonesia. By registering an account, you represent and warrant that you are physically located within Indonesia and that you are not accessing the Platform from any jurisdiction where online gambling is prohibited. Users are solely responsible for ensuring compliance with all local, provincial, and national laws applicable in their location.

2.3 Account Registration Process

When registering an account with hoki71, you agree to:

• Provide accurate, current, and complete information during the registration process, including your legal name, date of birth, address, and contact information.
• Maintain only one account per person. Multiple accounts are strictly prohibited and will result in immediate closure of all accounts and forfeiture of balances.
• Keep your account credentials (username and password) confidential and secure. You are solely responsible for all activities conducted under your account.
• Notify hoki71 immediately if you suspect unauthorized access to your account.
• Not allow any other person to access or use your account under any circumstances.

2.4 Account Verification (KYC)

hoki71 operates under strict Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We reserve the right to request verification documents at any time, including but not limited to:

• Government-issued photo identification (Indonesian National Identity Card / KTP)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months)
• Selfie photograph holding your identification document
• Source of funds documentation for large deposits or withdrawals
• Additional documents as deemed necessary for regulatory compliance

Withdrawals may be delayed or denied until satisfactory verification is completed. Accounts that fail to complete verification within the requested timeframe may be suspended or permanently closed.

3. Deposits and Payment Methods

3.1 Accepted Payment Methods

hoki71 accepts deposits through the following Indonesian payment methods:

• Bank transfers from BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon
• E-wallet transfers from OVO, DANA, GoPay, and ShopeePay
• Other payment methods as announced on the Platform from time to time

3.2 Deposit Terms

When making deposits to your hoki71 Account, the following terms apply:

• Minimum and maximum deposit limits are displayed during the deposit process and may vary by payment method.
• Deposits are processed in Indonesian Rupiah (IDR) only. No currency conversion is available.
• Most deposits process instantly or within 15 minutes. Processing times may vary depending on your bank or e-wallet provider.
• hoki71 does not charge deposit fees, but your bank or payment provider may impose transaction charges.
• Deposits must originate from an account in your own name. Third-party deposits are strictly prohibited.
• Deposited funds are intended for wagering on Platform games and services. Repeated deposits and immediate withdrawals without wagering activity may be flagged as suspicious behavior.

3.3 Deposit Limits

Users may set voluntary deposit limits (daily, weekly, or monthly) through their account settings as part of our responsible gaming commitment. Once set, deposit limits take effect immediately. Requests to increase limits are subject to a 24-hour cooling-off period, while requests to decrease limits take effect immediately.

4. Withdrawals and Payout Terms

4.1 Withdrawal Eligibility

To request a withdrawal from your hoki71 Account, you must meet the following conditions:

• Your account must be fully verified with approved KYC documentation.
• Withdrawals must be made to a bank account or e-wallet registered in your own name matching your verified identity.
• You must have met any applicable wagering requirements associated with bonuses or promotional offers.
• Your account must be in good standing with no pending investigations or violations of these Terms.

4.2 Withdrawal Processing

Withdrawal requests are typically processed within 1-24 hours, subject to the following:

• First-time withdrawals may require additional verification and processing time.
• Large withdrawal amounts may be subject to additional security checks.
• VIP tier members receive priority withdrawal processing.
• Actual receipt of funds depends on your bank or payment provider's processing schedule.
• Minimum and maximum withdrawal amounts apply and are displayed during the withdrawal process.

4.3 Withdrawal Restrictions

hoki71 reserves the right to:

• Request additional documentation to verify the legitimacy of withdrawal requests.
• Delay or decline withdrawals if fraud, collusion, money laundering, or other illegal activity is suspected.
• Limit withdrawal amounts per transaction or per time period for security purposes.
• Reverse withdrawals if bonus terms have not been met or if account activity violates these Terms.

5. Bonuses and Promotions

5.1 Bonus Terms

hoki71 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, free spins, and tournament prizes. All bonuses are subject to the following general terms:

• Bonuses are intended for recreational players and may not be abused for profit-taking purposes.
• Each bonus has specific eligibility requirements, wagering requirements, expiration dates, and maximum bet limits, which are disclosed in the promotional terms.
• Wagering requirements specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before winnings can be withdrawn.
• Not all games contribute equally toward wagering requirements. Contribution percentages are specified in the bonus terms.
• hoki71 reserves the right to void bonuses, cancel winnings, and close accounts if bonus abuse or irregular betting patterns are detected.
• Only one active bonus per account is permitted unless otherwise stated.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.

5.2 Bonus Abuse

The following behaviors constitute bonus abuse and are strictly prohibited:

• Creating multiple accounts to claim multiple bonuses
• Colluding with other players to manipulate bonus outcomes
• Using betting strategies designed solely to clear wagering requirements with minimal risk
• Depositing and immediately withdrawing funds without genuine wagering activity
• Any other behavior hoki71 reasonably determines to be abusive or exploitative

Detected bonus abuse will result in bonus forfeiture, confiscation of winnings, and permanent account closure.

6. Game Rules and Conduct

6.1 Sports Betting

When placing sports bets on hoki71, the following rules apply:

• All bets are final once confirmed. You cannot cancel or modify bets after placement.
• If an event is postponed, abandoned, or significantly delayed, bet settlement follows standard bookmaking rules as published on our Platform.
• hoki71 reserves the right to void bets placed on obvious pricing errors or technical glitches.
• Maximum and minimum bet limits apply and vary by sport, league, and market type.
• Arbitrage betting, syndicate betting, and other forms of betting that exploit market inefficiencies may result in bet voidance and account restrictions.

6.2 Casino Games

All casino games on hoki71, including slots, table games, and live dealer games, operate using certified Random Number Generators (RNG) or live game equipment. Game outcomes are determined by chance and cannot be influenced by hoki71 or any player. Return to Player (RTP) percentages are displayed for informational purposes and represent long-term statistical averages across millions of game rounds, not individual session results.

6.3 Prohibited Activities

The following activities are strictly prohibited and constitute material breaches of these Terms:

• Use of bots, automated software, or third-party tools to place bets or manipulate game outcomes
• Collusion with other players or dealers to gain unfair advantages
• Exploiting software bugs, glitches, or errors for financial gain
• Engaging in fraudulent activity, money laundering, or other criminal conduct
• Harassing, abusing, or threatening other players or hoki71 staff
• Attempting to circumvent account restrictions, self-exclusion, or verification requirements

Violations will result in immediate account suspension, forfeiture of funds, and potential legal action.

7. Responsible Gaming

7.1 Our Commitment

hoki71 is committed to promoting responsible gaming practices. We provide tools to help you manage your gambling activity, including deposit limits, loss limits, session time limits, reality check reminders, and self-exclusion options. These tools are accessible through your account settings.

7.2 Self-Exclusion

If you feel your gambling is becoming problematic, you may self-exclude your account for periods of 24 hours, 7 days, 30 days, 6 months, or permanently. During self-exclusion, you will be unable to access your account, place bets, or receive promotional materials. Self-exclusion requests are irreversible for the chosen period and cannot be lifted early.

7.3 Underage Gambling Prevention

hoki71 strictly prohibits underage gambling. We conduct age verification checks and encourage parents to use internet filtering software to prevent minors from accessing gambling sites. If you become aware of any minor using hoki71 services, please contact our support team immediately at [email protected].

8. Intellectual Property

All content on the hoki71 Platform, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of hoki71 or its licensors and is protected by Indonesian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Platform content without our express written permission. The hoki71 trademark, logo, and all related marks are proprietary to hoki71 and may not be used without authorization.

9. Limitation of Liability

9.1 Service Availability

While we strive to maintain continuous Platform availability, hoki71 does not guarantee uninterrupted access to services. We are not liable for losses resulting from Platform downtime, technical failures, internet connectivity issues, or force majeure events beyond our reasonable control.

9.2 User Responsibility

You acknowledge that gambling involves financial risk and that losses are possible. hoki71 is not responsible for your gambling losses, poor betting decisions, or failure to understand game rules. You gamble at your own risk and discretion.

9.3 Third-Party Services

hoki71 is not responsible for the performance, security, or reliability of third-party payment processors, banks, e-wallet providers, or game providers. We are not liable for delays, failures, or errors originating from third-party services.

9.4 Maximum Liability

To the maximum extent permitted by law, hoki71's total aggregate liability to you for any claims arising from or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your account in the six months preceding the claim.

10. Dispute Resolution and Governing Law

10.1 Complaints Procedure

If you have a complaint or dispute regarding hoki71 services, please contact our customer support team at [email protected] with a detailed description of the issue. We will investigate and respond within 48 hours during business days. Most disputes can be resolved through direct communication with our support team.

10.2 Governing Law

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which hoki71 is licensed to operate. By using hoki71 services, you agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of that jurisdiction.

10.3 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.

11. Termination and Account Closure

11.1 User-Initiated Closure

You may close your hoki71 account at any time by contacting customer support. Upon closure, you may withdraw any remaining account balance, subject to completion of any applicable wagering requirements and verification procedures. Closed accounts cannot be reopened.

11.2 hoki71-Initiated Closure

We reserve the right to suspend or permanently close your account without prior notice if:

• You breach any provision of these Terms & Conditions
• We suspect fraudulent, illegal, or irregular betting activity
• You fail to complete mandatory verification procedures
• You provide false or misleading information during registration or verification
• Your account remains dormant (no login or activity) for more than 12 consecutive months

Upon account closure by hoki71, any remaining balance may be forfeited if the closure is due to Terms violations. In cases of dormant accounts or voluntary closures, remaining balances will be returned to you following standard withdrawal procedures.

12. Amendments to Terms

hoki71 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Material changes will be announced on the Platform or via email to registered users. Your continued use of hoki71 services following any changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates. The "Last Updated" date at the bottom of this document indicates when these Terms were last revised.

13. Contact Information

If you have questions, concerns, or require assistance regarding these Terms & Conditions or any aspect of hoki71 services, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform
• Response Time: We aim to respond to all inquiries within 24 hours